HTTP to HTTPS Redirections
The vendor is not responsible for configuring HTTPS redirects (or other settings on the customer’s hosting).
You can check if HTTPS redirection is enabled for a domain using online tools. If you have access to the customers’ hosting files, it’s possible to check which rewrite rules have been added to the .htaccess file or add custom rules.
Note: The .htaccess file contains the vendor’s Site Builder configuration rules. Any custom rules can only be added after the “#END The vendor builder rules section” line. Only in this case, The vendor can guarantee the correct work of the website.